RELX Group Systems Engineer III - Production Support 6am - 6pm in Alpharetta, Georgia
Systems Engineer III - Production Support 6am - 6pm
Location: Alpharetta, Georgia, United States
Systems Engineer III - Linux Administration
Alpharetta, GA or Boca Raton, FL or HOME BASED
This position is a production support position with hours of 6 am to 6pmThe position performs moderately difficult research, design, and systems engineering assignments and also responds to system management alerts to handle system/operations exceptions, within the assigned enterprise systems of product offerings. Additionally, this position is also responsible for triage change management support.
3+ years of Systems Engineering experience
BS Engineering/Computer Science or equivalent experience required
- FTP/SFTP/HTTPS protocol knowledge
SSL/TLS Certificate knowledge
Understanding of storage systems, Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure.
Program installation and troubleshooting.
Knowledge of virtual server environments and thin client.
Knowledge of scripts for automation.
Understanding of system and problem management tools.
Good oral and written communication skills.
IBM Connect:Direct software
IBM Connect:Enterprise software
Java programming language
High security awareness
Outside the box mentality
Outstanding customer service skills
Outstanding phone and people communitation skills
Outstanding interpersonal (teamwork mentality) skills
Outstanding attention to detail (micro details matter)
Basic understanding of FireWalls
Basic understanding of DMZs
Demonstrate thorough understanding of major system components in completing assigned tasks (i.e., storage systems, Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure).
Diagnose problems with application programs, common system, or systematic questioning techniques.
Configure controls; install or troubleshoot programs within multiple system environments.
Construct Job Control Language (JCL) or scripts for processing of workloads by system.
Provide prompt recovery and problem escalation for the exceptions, extrapolating and integrating information within defined boundaries, using multiple system management and problem management tools.
Partner closely with development groups, support groups, and vendors to coordinate special operations, and communicate/escalate problems as appropriate to meet assigned deadlines.
Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation.
Work closely with support groups to refine system monitoring and reporting, and to assist them in their analysis and problem recovery.
Apply problem-solving skills in multiple operating environments to support assignments involving the execution of a series of related tasks.
Demonstrate knowledge of system components in completing assigned tasks (i.e., storage systems, Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure).
Diagnose system performance problems.
Perform online system functions to assist with tasks encountered in execution of daily responsibilities such as utility functions and editing of files. ? Develop lists/scripts for execution of commonly used processes and automation of simple tasks.
Proper implementation of team changes and service requests.
Proper creation, execution, documentation, and closure of tasks, changes, and requests.
All other duties as assigned.
At LexisNexis Risk Solutions, we believe in the power of data and advanced analytics for better risk management. With over 40 years of expertise, we are the trusted data analytics provider for organizations seeking actionable insights to manage risks and improve results while upholding the highest standards for security and privacy. Headquartered in metro Atlanta, LexisNexis Risk Solutions serves customers in more than 100 countries and is part of RELX Group plc, a world-leading provider of information and analytics for professional and business customers across industries. For more information, please visit www.lexisnexisrisk.com. LexisNexis Risk Solutions is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or email@example.com.